Terms of Service
Terms of Service
Burleson Equine Hospital
Effective Date: November 2, 2026
Welcome to the Burleson Equine Hospital website. By accessing or using our website at www.burlesonequine.com, you acknowledge these Terms of Service. Please review them carefully.
Our website is intended to provide information about our veterinary services, facilitate communication with our team, and offer convenient access to client resources, online payments, and prescription services.
1. Website Information and Intended Use
The information provided on this website is intended for general educational and informational purposes.
While we strive to maintain accurate and current information, website content should not be considered a substitute for professional veterinary examination, diagnosis, or treatment.
Veterinary recommendations and treatment decisions are based on the individual needs of each patient and the professional judgment of the attending veterinarian.
Burleson Equine Hospital reserves the right to modify website content, available services, and online features without prior notice.
2. Veterinary Emergencies
If your horse is experiencing a medical emergency, please contact Burleson Equine Hospital directly by telephone.
Our website, email communications, contact forms, and online appointment requests are not intended for emergency communication and may not be monitored continuously.
Submitting an electronic inquiry does not guarantee immediate review or response.
Burleson Equine Hospital provides 24-hour emergency veterinary services; however, response times and service availability may vary based on veterinarian availability, location, patient needs, and other circumstances.
3. Appointments and Service Requests
Online appointment requests and contact form submissions are provided as a convenience to clients.
Submitting a request does not constitute a confirmed appointment or guarantee the availability of veterinary services.
Appointments and service arrangements are subject to confirmation by authorized hospital personnel.
Burleson Equine Hospital reserves the right to determine the availability and appropriateness of requested services in accordance with professional veterinary standards.
4. Veterinarian-Client-Patient Relationship
Use of this website, submission of electronic forms, or communication through online channels does not independently establish a veterinarian-client-patient relationship (VCPR).
A valid VCPR must be established in accordance with applicable Texas veterinary laws and regulations.
Veterinary diagnosis, treatment, and prescription decisions remain subject to the professional judgment of a licensed veterinarian and applicable legal requirements.
5. Electronic Forms and Document Submissions
Burleson Equine Hospital may provide electronic forms through Jotform or other authorized third-party platforms.
These forms may include client registration documents, patient medical histories, treatment authorizations, consent forms, and other veterinary-related documentation.
By submitting information electronically, you agree to provide accurate and complete information to the best of your knowledge.
Electronic signatures and submissions may be used for administrative and veterinary purposes, subject to applicable law and the terms of the individual document.
Submitting a form does not automatically confirm an appointment, authorize treatment beyond the scope of the submitted consent, or guarantee acceptance of a patient.
Information submitted electronically is handled in accordance with our Privacy Policy and applicable confidentiality requirements.
6. Online Payments and Billing
Burleson Equine Hospital may provide online payment options through authorized third-party payment processors, including 1st Pay.
Online payment services are offered as a convenience for clients seeking to pay outstanding balances or other authorized charges.
By submitting a payment, you represent that you are authorized to use the selected payment method.
Payment processing may be subject to additional terms, security requirements, and policies established by the payment provider.
Submission of a payment does not necessarily indicate that the transaction has been successfully processed or applied to an account.
Questions regarding invoices, billing discrepancies, payment confirmations, or refunds should be directed to Burleson Equine Hospital.
Refunds, when applicable, are subject to hospital policies, payment processing requirements, and applicable law.
7. Prescriptions and Online Pharmacy
Our website may provide access to prescription services and the Covetrus online veterinary pharmacy.
Prescription medications are provided only when authorized by a licensed veterinarian in accordance with applicable veterinary laws and regulations.
Submitting a prescription request does not guarantee approval, availability, or fulfillment.
Prescription decisions may require an established VCPR, current patient examination, diagnostic evaluation, or other veterinary assessment.
Purchases and transactions completed through third-party pharmacy platforms are subject to the applicable provider's terms, policies, and procedures.
8. Client Responsibilities
Visitors and clients agree to use this website responsibly and for lawful purposes.
Users must not attempt to interfere with website functionality, gain unauthorized access to information, submit fraudulent information, or misuse electronic forms and payment services.
Clients are responsible for providing accurate contact information and relevant patient details when requesting services or submitting documentation.
9. Privacy and Confidentiality
Burleson Equine Hospital respects the privacy of clients and recognizes the importance of maintaining appropriate confidentiality of veterinary records and personal information.
Information collected through this website is handled according to our Privacy Policy and applicable legal requirements.
Our website may utilize third-party services for hosting, electronic forms, payment processing, mapping, and pharmacy services.
Users are encouraged to review the privacy policies and terms associated with these services.
10. Third-Party Websites and Services
Our website may contain links to external websites or services that are independently owned and operated.
These may include online pharmacies, payment processors, electronic document platforms, and other client resources.
Burleson Equine Hospital does not control the content, availability, security practices, or policies of independently operated third-party websites.
Access to external services is subject to their respective terms and conditions.
11. Intellectual Property
Unless otherwise indicated, original website content, including text, photographs, graphics, branding, and other materials, belongs to Burleson Equine Hospital or is used with appropriate permission.
Website materials may not be reproduced, distributed, modified, or used for commercial purposes without authorization from the applicable rights holder.
12. Website Availability and Limitations
Burleson Equine Hospital makes reasonable efforts to maintain the functionality and accuracy of its website.
However, we cannot guarantee that online services will be continuously available, error-free, or free from technical interruptions.
Website content and online features are provided for general informational and administrative convenience.
To the extent permitted by applicable law, Burleson Equine Hospital disclaims responsibility for losses arising solely from interruptions, technical errors, or unauthorized misuse of the website.
Nothing in these Terms limits rights or remedies that cannot lawfully be excluded or restricts the hospital's applicable professional responsibilities.
13. Changes to These Terms
Burleson Equine Hospital may update these Terms of Service periodically to reflect changes in website functionality, hospital operations, third-party services, or applicable legal requirements.
Updated terms will be published on this page with a revised effective date.
Continued use of the website following publication of updated terms constitutes continued use subject to the revised terms, to the extent permitted by law.
14. Governing Law
These Terms of Service are governed by the applicable laws of the State of Texas, without limiting any mandatory legal protections or professional obligations.
15. Contact Information
For questions regarding these Terms of Service or our online services, please contact:
Burleson Equine Hospital
Burleson, Texas
Website: www.burlesonequine.com
Telephone: 817-295-2231
Email: emcburleson@aol.com